Privacy & Data Protection Policy
At Merzom Bangladesh, protecting the confidentiality and integrity of your personal information is one of our highest priorities. This Privacy Policy details how we collect, store, utilize, and protect your information when you browse our storefront or mobile application.
Information We Collect
We only collect information necessary to fulfill your orders, provide responsive customer support, and enhance your shopping journey:
- Account Details: Name, mobile phone number, email address, and encrypted credentials.
- Shipping Information: Doorstep delivery address, postal code, district, and optional delivery notes.
- Order & Transaction Records: Purchased products, selected delivery methods, transaction IDs, and invoice histories. Note: We never store your raw banking card details or mobile banking PINs.
How We Protect Your Data
All data exchanged between your browser and our servers is secured via 256-bit SSL encryption. We enforce strict role-based access control internally, ensuring that only authorized fulfillment personnel can view necessary delivery instructions.