Customer Care & Support Hub
Live HelpdeskHave questions regarding your orders, shipping, warranties, or merchant partnerships? Reach our dedicated support team 7 days a week.
24/7 Online Desk
100% Genuine Assistance
Fast Turnaround
Avg reply time: < 2 hrs
Official Hotline
01831552498
Voice assistance
WhatsApp Desk
+880 1316-060404
Live agent chat
Support Email
support@merzom.com
Direct ticket resolution
Support Hours
Sat - Thu: 9:00 AM - 9:00 PM, Friday: 2:00 PM - 9:00 PM
Open 7 days a week
Send Us a Direct Message
Our support team will get in touch with you via email or phone within 24 hours.
Headquarters & Office
Our physical registered premises
House 12, Road 5, Dhanmondi, Dhaka-1205, Bangladesh
Quick Self-Service
Resolve inquiries instantly